Terms of service

Last updated: 23/04/2026

Welcome to KAMM Barbershop. The terms “we”, “us” and “our” refer to KAMM Barbershop. By using our services, website and webshop, you agree to these terms and conditions and our privacy policy.

1. Appointments and treatments

Appointment confirmation
It is your responsibility to check your appointment confirmation. If you notice an error or have not received a confirmation, please contact us immediately.

Punctuality
If you are running late, please let us know as soon as possible. We will do our best to adjust your appointment, but this cannot be guaranteed.

Cancellation
Please cancel your appointment at least 12 hours in advance. Cancellations made within 12 hours will be charged in full.

No-show policy
If you do not show up without notice:
First time: 70% of the appointment fee
Second time or more: 100% of the appointment fee

After two no-shows, we may restrict your access to online bookings.

Payment
Payment must be made immediately after the treatment. Outstanding balances must be settled before new appointments can be booked.

2. Use of website and account

By using our website, you confirm that you are of legal age. You are responsible for providing correct information and keeping your account secure.

It is not allowed to use the website for illegal or harmful purposes or to misuse our systems.

We reserve the right to restrict or terminate access to our services in case of misuse.

3. Products and orders

We do our best to display our products as accurately as possible. Colours and appearance may vary depending on screen settings.

An order is only final once it has been confirmed by us. We reserve the right to refuse or cancel orders.

Returns and exchanges are handled according to our return policy.

4. Prices and payment

Prices in the Salonized booking system are leading for treatments.

All other prices may be changed without prior notice and are exclusive of shipping costs and taxes unless stated otherwise.

We reserve the right to correct pricing or product information errors.

5. Shipping and delivery

Delivery times are indicative. We are not responsible for delays caused by carriers or external parties.

6. Liability and responsibility

We are not liable for loss, theft or damage to personal belongings during your visit.

Our services and products are provided as available, without warranties.

KAMM Barbershop is not liable for indirect or consequential damages.

You indemnify KAMM Barbershop against claims arising from your use of our services.

7. Hygiene and safety

We maintain a clean and safe environment and expect customers to follow hygiene guidelines. Please inform us of any health issues before treatment.

If you bring children, please ensure proper supervision to maintain a safe environment.

8. Complaints

Complaints must be submitted in writing within 48 hours after the treatment. We aim to find a suitable solution together.

9. Privacy and data

We comply with the General Data Protection Regulation (GDPR). Your data is treated confidentially and used only for administrative and communication purposes.

Our webshop runs on Shopify. Shopify may process data to enable our services, but purchases are always made with KAMM Barbershop.